hokibonusapk Privacy Policy – How We Protect Your Data
User privacy is a priority at hokibonusapk. This page transparently explains what data we collect, how it is used, and what rights you have over your personal information.
Last updated: 2024
What Data Do We Collect from Users?
hokibonusapk collects several categories of data from users during the registration process, platform use, and financial transactions. This data collection is carried out transparently and only for legitimate purposes in the operation of our service.
Personal Account Information
When you register an account, we collect your full name, email address, phone number, date of birth, and encrypted password. This data is required to create and manage your account, verify your identity, and ensure that only you can access your account.
Device and Browser Information
Each time you access the platform—whether through a desktop browser or a mobile device—our system automatically records your IP address, device type, operating system, browser type, time zone, and pages visited. This data is used for account security, detection of suspicious access, and improving platform performance.
IDR Payment and Transaction Information
For the purposes of deposits and withdrawals in Indonesian Rupiah (IDR), we collect the name on your bank account or e-wallet (GoPay, OVO, DANA, ShopeePay), account number, and transaction history. Importantly, hokibonusapk does not store credit card numbers or account PINs in any form. Sensitive payment data is processed directly by licensed payment providers.
Platform Usage Data
We also record usage activity such as betting history, games played, session duration, login frequency, and account setting preferences. This data helps us deliver more relevant content, manage appropriate promotions, and monitor account health in the interest of our users.
How Do We Use User Data?
Data collected by hokibonusapk is used in a limited manner and only for purposes identified from the outset. We do not use user data for purposes unrelated to the platform's services.
- Account management: Creating, verifying, and maintaining the security of user accounts, including the password reset and two-step verification processes.
- Transaction processing: Processing deposits and withdrawals in IDR, matching account names, and managing account financial history.
- Customer service: Responding to inquiries, resolving disputes, and providing technical support that requires access to account history.
- Platform security: Detecting suspicious activity, preventing fraud, and protecting the integrity of the platform from abuse.
- Service improvement: Analyzing usage patterns in aggregate (not individually) to improve the platform's interface, performance, and features.
- Relevant communication: Sending account-related notifications, important policy updates, or promotional information—only where the user has given consent to receive them.
hokibonusapk does not use user data for third-party advertising, commercially sold profiles, or analytics beyond the operational interests of the service itself.
Cookies and Tracking Technologies We Use
The hokibonusapk platform uses cookies—small text files stored on your device—to enhance the user experience and maintain session security. There are several types of cookies we use:
Session cookies are temporary and automatically deleted when you close your browser. These cookies are used to maintain your login status during an active session and prevent the need to log in again when navigating between pages.
Persistent cookies are stored on your device for longer and are used to remember your language preferences and display settings, and to facilitate a faster login process on future visits. These cookies do not store passwords or financial information.
Analytics cookies help us understand how users interact with the platform—which pages are visited most often, how long the average session lasts, and which features are used the most. This data is analyzed in aggregate, not on an individual basis.
You can manage your cookie preferences through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality, such as the ability to stay logged in or retain account settings.
Data Storage and the Security Standards We Apply
All user data is stored on servers protected by high-level encryption. Access to the user database is restricted to personnel with authorized and legitimate technical need. hokibonusapk applies layered security protocols to prevent unauthorized access, data breaches, or manipulation of information.
The connection between the user's device and the platform's servers is always encrypted using SSL/TLS protocols. This ensures that transmitted data—including login credentials and transaction information—cannot be read by unauthorized parties during transmission.
Account data that is no longer active—for example, accounts that have been closed—will be retained for the period required for legal compliance and settlement of any outstanding financial obligations, after which it will be permanently deleted from our systems in accordance with applicable procedures.
While we apply robust security measures, no system can guarantee absolute security. Users are also responsible for keeping their passwords confidential and not sharing their account credentials with anyone.
When Can User Data Be Shared With Other Parties?
hokibonusapk does not sell, rent, or trade users' personal data to third parties for their commercial purposes. However, there are limited situations in which user data may be shared:
Payment service providers: Account and transaction information required to process IDR deposits and withdrawals is shared with payment providers (banks, GoPay, OVO, DANA, etc.) solely for transaction processing purposes. These providers are bound by strict confidentiality obligations.
Legal obligations: If required by applicable law in Indonesia or upon official request from a competent authority (for example, in a financial crime investigation), we may be required to disclose certain data. In such situations, we will follow applicable legal procedures and only provide information that is specifically requested.
Platform protection: In order to prevent fraud or serious violations of & Terms and Conditions, certain information may be shared with security service providers or investigators working with the platform—on a limited scope and subject to a confidentiality agreement.
Your Rights as a User Over Your Personal Data
As a registered hokibonusapk user, you have a number of rights regarding the personal data we hold about you. You may exercise these rights by contacting our customer support team.
- Right of access: You have the right to request information about what personal data we hold about you and how it is used.
- Right of rectification: If the data we hold is inaccurate or no longer relevant, you have the right to request that it be updated or corrected through your account settings or by contacting customer support.
- Right of erasure: You may request the deletion of your personal data, particularly after your account has been closed. Please note that certain data may need to be retained for a specified period in accordance with legal obligations before it can be fully deleted.
- Right to restriction of processing: Under certain circumstances, you may ask us to restrict how your data is used while a dispute is being resolved or verification is pending.
- Marketing communications control: You may opt out of promotional communications at any time through the notification preference settings in your account.
To submit a request regarding any of the rights listed above, contact our team by email at [email protected], including your account information for identity verification. We will respond to your request within a reasonable timeframe based on the complexity of the submission.
This Privacy Policy may be updated periodically. Any significant changes will be communicated through the platform before taking effect. Continued use of hokibonusapk services after an update is considered acceptance of the latest version of the policy.
Still Have Questions About Your Account Privacy?
For general questions about your account and security, visit our FAQ page. To submit a personal data request or manage your account, log in to your dashboard or contact us directly.